Shipping and Returns
Shipping
UK delivery
- Free standard delivery on orders over £30 (2-3 working days)
- Standard delivery under £30: £3.95 (2-3 working days)
- Express delivery: £6.95 (next working day, order before 2pm)
- Subscribe & Save: Free shipping on every order, always.
International
BioMirco currently ships within the United Kingdom only. International shipping is on our 2026 roadmap. Email us if you'd like to be notified when international shipping launches.
Returns
30-day return window
You can return unopened, unused products within 30 days of receipt for a full refund. Email hello@biomirco.com with your order number and we'll guide you through the return.
Opened products
If you've opened a product and aren't happy, please get in touch. We can't always accept opened products as returns, but we'll work with you on a fair resolution.
Damaged or incorrect items
If your order arrives damaged or you've received the wrong item, email us within 7 days with a photo. We'll send a replacement immediately at no charge.
Your statutory rights
Nothing in this policy affects your statutory rights under the UK Consumer Contracts Regulations 2013 or the Consumer Rights Act 2015.